By rule, ALL operators in Ohio must turn on 2-factor Authentication at login for all users.
You can NOT turn off 2-factor Authentication.
Upon logging in, you will receive a code to the cell phone number on file with your betJACK account. An autofill option will be available when using the mobile app.
If you wish to change how you receive the code, you can go to your player profile in the upper right-hand corner of the app and then click Settings.
You can choose between SMS (text) and email to receive a verification code.
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If you are having issues logging in, not receiving the code, or need to change your phone number, please reach out to Customer Support.