If you need to change/update your betJACK registration email address, for security reasons you must follow the below steps:
- Make sure the new email address is not yet registered with us;
- To submit an email address change request, please get in touch from a new email address and provide your full account details: the initial registration email address, and your name.
- We will contact you to verify some additional account information and ask security questions to make sure you are an account holder.
Please note that we will proceed with email account change only if you provide the correct account information and correctly answer our security questions.
If you won’t be able to answer our security questions, we may ask you to verify your identity by providing a copy of the identification document and/or other account details verifying information.
Should you have any questions, please get in touch.