We always do our best to settle all your bets as fast and as accurate as possible, however, there may be some very rare instances when due to an error/mistake the bet may be settled incorrectly.
In this case betJACK will re-settle the bet in question without prior notice, and your bet payout/loss will be amended accordingly.
If a lost bet was initially settled as a winner due to an error/mistake, it will be re-settled as lost, and the respective amount of the payout (bet and potential winnings) well be redeemed.
Same correction will be made if your winning bet was settled at a loss – we will amend the bet result as a win and add the respective payout amount to your account balance.
Should you have any questions please get in touch.