Currently, betJACK offers 24/7 email only assistance.
You may contact us using an online contact form or send us an email to firstname.lastname@example.org and we will be happy to help.
Even if you have no trouble using our service, we would love to hear your opinion and/or suggestions. Please feel free to give us honest feedback!
If you have contacted us and are not satisfied either with our Customer Service Team reply or your case resolution, you may escalate your concern to the Management by forwarding your initial correspondence to email@example.com and tell us your expectations. We will do our utmost to resolve your case within 10 days to your satisfaction.
IMPORTANT: In any case you must first contact our Customer Service Team. Any direct queries sent to management bypassing our Customer Service assistance will be forwarded to the relevant team for processing.
Please note, the Management decision on your case will be final and no further negotiation will be held.